Field Service Representative
Core
Field Service Representative managing customer expectations, troubleshooting, and performing preventative maintenance on water treatment equipment and chemical dosing systems.
Role type
Field Service Engineer (Water Treatment)
Builds
Water quality monitoring equipment, chemical dosing stations, and automated chemical feed control systems
Domain
Water treatment and environmental services
Required skills
mechanical knowledge, diagnostic skills, hands-on equipment maintenance, water sampling and analysis, inventory management, data recording
Preferred skills
value generation project identification, sales opportunity identification, customer relationship building
Technologies
InSight, TrueSense ICC, TrueSense RSG, TrueSense Analyse, Veolia database
Responsibilities
Monitor and assess plant operational parameters; diagnose and troubleshoot equipment issues; supply, install, and service chemical dosing equipment; maintain chemical inventories and spare parts; conduct water sampling and analysis; record test parameters and chemical consumption; collect and report HPC and Legionella counts; update customer files and site manuals; address customer issues; identify sales opportunities.
Seniority
Mid-level, hands-on IC