Customer Solutions Facilitator - Dallas
Core
Deliver high-quality work readiness interventions to improve the soft and hard skills of program participants and enhance their job readiness scores.
Role type
Workforce development facilitator (classroom instruction)
Builds
A pipeline of work-ready customers for employers
Domain
Workforce development / Career training
Required skills
Classroom instruction, Resume writing tools, Financial literacy tools, Public speaking, Microsoft Office, Labor market analysis, Community resource knowledge
Preferred skills
Customer service, Team collaboration, Cultural sensitivity
Responsibilities
Coordinate individual instruction, Improve job readiness scores, Introduce company tools in workshops, Conduct follow-up outreach, Maintain student assessments
Seniority
Individual Contributor