HÔTE D'ACCUEIL / CAISSE (H/F)
Core
Greeting customers at various points of contact within the retail store (in-person, checkout, phone) and managing returns, complaints, and click-and-collect services.
Role type
Retail cashier / customer service representative
Builds
Customer service interactions and transaction processing for retail customers
Domain
Retail / Consumer goods
Deliverable
product features
Required skills
Customer greeting, cash handling, returns processing, complaint management, phone support
Preferred skills
Strong interpersonal skills, reactivity, prioritization
Responsibilities
Greet customers, process payments, handle returns and complaints, manage click-and-collect orders, verify product compliance at checkout