CAISSIER - HÔTE DE CAISSE (H/F)
Core
Managing customer satisfaction and loyalty at the point of sale through greeting, checkout, loyalty card management, returns, and phone support.
Role type
retail cashier
Builds
in-store customer service interactions and transaction processing
Domain
retail / home improvement
Deliverable
product features
Required skills
customer relations, active listening, cash handling, loyalty program management, upselling
Preferred skills
passion for DIY/home improvement, sense of service, conviviality
Responsibilities
Greet customers at various contact points, process payments and register items, manage cash drawer, handle returns, provide phone support, inform customers about store services, relay customer feedback for improvement.
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