Shift Leader - 4643
Core
Provides leadership support to the Manager on Duty, oversees front-of-house and back-of-house operations, and ensures food quality and customer service standards in a fast-paced pizza restaurant.
Role type
Shift Leader (Food Service)
Builds
Pizza and menu items for customers
Domain
Food Service / Quick Service Restaurant
Deliverable
product features
Required skills
Cash management, Food preparation, Inventory control, POS systems, Team coordination, Customer service, Multi-tasking, Time management
Preferred skills
Cross-training, Conflict resolution, Sales support
Technologies
Point of Sale (POS) systems
Responsibilities
Greets customers and takes orders, Oversees cash management and register counts, Prepares pizzas and menu items, Adheres to food safety and sanitation standards, Coordinates shift assignments and scheduling, Resolves customer complaints, Assists with inventory control and stock ordering.
Seniority
Individual Contributor, supervisory support