Quick Service Restaurants (QSR) Lead - Eataly Flatiron
Core
Supervise and run day-to-day operations of quick service counters (coffee, pastries, pizza, grab-and-go) within Eataly's marketplaces, ensuring high hospitality standards and smooth operations.
Role type
Lead (Supervisor) for Quick Service Restaurants
Builds
Coffee, pastries, pizza, paninis, and grab-and-go meal options for guests
Domain
Food service / Quick Service Restaurants
Deliverable
product features
Required skills
Supervision, inventory management, transaction handling, guest incident resolution, scheduling, health and safety compliance, espresso machine operation, Italian cuisine knowledge
Preferred skills
Post-secondary degree, coffee production knowledge
Responsibilities
Supervise QSR Sales Associates and Baristas, train and mentor team members, purchase supplies and equipment, monitor inventory, manage transactions and accounting, record shift notes, ensure compliance with quality and sanitation standards, resolve guest incidents
Seniority
Lead, hands-on supervision
