Spa Experience Coordinator | Casual
Core
Provide impeccable guest service, maintain spa cleanliness and sanitation, and support daily spa operations including laundry, linen management, and guest assistance at a luxury resort.
Role type
Spa Attendant (Casual)
Builds
Operational efficiency and guest experience for Fairmont Spa
Domain
Hospitality / Spa & Wellness
Deliverable
physical/clinical work
Required skills
Guest service, time management, inventory management, sanitation protocols, multi-tasking, computer skills (Word, Excel, email), basic computational ability
Preferred skills
Aesthetics training, hospitality/spa industry experience
Technologies
Microsoft Word, Excel, e-mail
Responsibilities
Provide timely and personalized service to guests, organize laundry and robe folding, ensure facility cleanliness and maintenance, report equipment deficiencies, assist with guest appointments and lounge facilities, stock toiletries and linens, prepare food and beverage offerings, disinfect spa slippers, maintain guest locker lists, enforce health and safety procedures.
Seniority
Entry-level, casual/casual hourly