Assistant Service Manager
Core
Front-end leadership role partnering with the Department Manager to deliver exceptional customer service, operational performance, and a welcoming shopping experience at a fresh food retailer.
Role type
Assistant Service Manager (Retail Operations)
Builds
Fresh food retail environment and customer shopping experience
Domain
Retail / Grocery / Food Service
Deliverable
product features
Required skills
Customer service, team leadership and coaching, financial stewardship and cash handling, food safety and health regulations compliance, operational execution, scheduling and administrative management
Preferred skills
French language skills, Smart Serve certification
Technologies
Manual and automated store systems, computer software programs
Responsibilities
Deliver outstanding customer service, execute department strategies, develop and coach team members, lead team huddles, manage financial assets and cash controls, ensure policy and safety compliance, provide hands-on operational support, support administrative functions
Seniority
Individual Contributor, supervisory level
