Stellvertretender Abteilungsleiter Vertriebsinnendienst (m/w/d)
Core
Support the sales department by representing leadership, coaching staff, and handling inbound/outbound customer calls to drive customer retention and acquisition.
Role type
Deputy Department Manager, Sales Operations
Builds
Customer service interactions and sales support for the METRO sales team
Domain
Wholesale / Foodservice distribution
Deliverable
client delivery
Required skills
Coaching and training, inbound/outbound sales, customer consultation, team collaboration, network building
Preferred skills
Leadership experience, gastronomy expertise, strong communication
Technologies
None stated
Responsibilities
Represent department leadership in their absence, coach and train employees, handle telephone customer support (inbound and outbound), consult customers on products and services, collaborate with outside sales and supply teams