Chef.fe d'équipe (Temps plein) - Jules Verne
Core
Lead a retail team to deliver exceptional customer experiences and achieve sales targets in a fashion retail environment.
Role type
Team Lead (Retail Operations)
Builds
Retail store operations and customer service experiences
Domain
Fashion Retail
Required skills
Team leadership and coaching, Sales performance management, Visual merchandising, Store operations (opening/closing, cash handling, scheduling), Customer service excellence, Trend awareness, POS and ERP systems proficiency, Physical stamina (standing, lifting 40lb, reaching 3m)
Preferred skills
Fashion passion, Problem-solving, Adaptability, Microsoft Suite proficiency
Responsibilities
Collaborate with management to ensure smooth operations and inspire the team, Contribute to store performance by meeting sales targets and KPIs, Participate in daily operations including loss prevention and reporting, Maintain high standards of visual merchandising and store presentation, Coach and develop team members through training and feedback, Model customer-centric approach by resolving client concerns on the floor