HÔTE D'ACCUEIL / CAISSE SERVICE CLIENT (H/F)
Core
Greeting customers at various contact points in retail stores (in-store, checkout, phone) and proposing services to simplify purchases.
Role type
Retail customer service agent (checkout)
Builds
Customer service interactions and checkout transactions
Domain
Retail / Consumer goods
Deliverable
product features
Required skills
Customer relations, prioritization, product compliance verification, cash handling, return management, complaint handling
Responsibilities
Greet customers at contact points, propose services, manage returns and complaints, verify product compliance, process final payments