Customs Manager
Core
Lead a team of customs declarants and manage daily customs operations, ensuring compliance, quality, and continuous improvement of customs processes for import/export clients.
Role type
Senior IC Customs Manager with people management responsibilities
Builds
Customs declarations and compliant supply chain solutions for import/export clients
Domain
Logistics + Customs Compliance
Required skills
Customs regulations expertise, team leadership, process optimization, stakeholder management, risk identification, operational performance tracking, complex dossier analysis
Preferred skills
French language proficiency, experience in freight forwarding or international logistics
Technologies
Customs declaration systems, ERP/logistics platforms
Responsibilities
Lead and coach the team of customs declarants; ensure compliance with customs legislation and internal procedures; monitor operational performance and KPIs; identify risks and drive process improvements; act as escalation point for complex customs files; maintain relationships with clients and customs authorities; translate regulatory changes into daily operations.
Seniority
Senior, hands-on IC with management duties