Metrics and Quality Lead
Core
Lead Quality Management pillar to drive quality metrics, analyze KPIs, and provide insights for business decision-making and operational excellence.
Role type
Senior IC Quality & Operations Lead
Builds
Operational KPIs, quality frameworks, and process excellence initiatives
Domain
Consumer Intelligence / Retail Analytics
Deliverable
dashboards & analysis
Required skills
KPI definition and governance, data analysis, change management, project management, process mapping, root cause analysis, stakeholder engagement, scaling best practices, continuous improvement methodologies (Lean, Six Sigma)
Preferred skills
Lean Six Sigma Black Belt or Master Black Belt certification, deep knowledge of NielsenIQ RMS products
Technologies
NielsenIQ RMS
Responsibilities
Define and govern operational KPIs; lead quality improvement discussions and root cause analysis; provide expert advice and training on data quality; analyze operational data to identify improvement opportunities; improve quality policies and frameworks; build relationships with internal stakeholders; scale proven solutions globally; initiate quality improvement initiatives.
Seniority
Senior, hands-on IC
