RESPONSABLE DRIVE ADJOINT (H/F)
Core
Managing and developing the Drive and remote drive sectors, including team leadership, customer service, and operational performance.
Role type
Senior Drive Sector Manager
Builds
Drive service operations and customer fulfillment
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, Customer service, Sales analysis, Inventory management, E-commerce coordination, Conflict resolution
Preferred skills
Prior experience managing a Drive in a major grocery chain, Prior experience managing a team of 5+ in a supermarket
Technologies
None stated
Responsibilities
Plan, train, organize, supervise, and animate the daily team; Manage order picking, preparation, and delivery to customers; Monitor sales figures, breakage rates, dashboards, revenue, margins, and quotas; Ensure product availability and control substitution rates; Ensure consistency of the e-commerce offer.
Seniority
Senior, hands-on IC