Shift Lead - Wolt Market Attica
Core
Shift Lead supporting store operations for grocery delivery, ensuring daily KPIs and team performance.
Role type
Senior IC store operations lead
Builds
Grocery delivery operations and customer experience
Domain
Retail + Logistics
Deliverable
product features
Required skills
Grocery retail experience, team leadership, shift management, process improvement, multi-priority management, customer service orientation
Preferred skills
Prior Shift Lead or Team Lead experience, strong organizational skills
Technologies
None stated
Responsibilities
Support daily store KPIs, act as store manager during absences, support team in resolving operational issues, monitor workload and resource allocation, provide and collect feedback, lead a team of ~20 people (via careerplan.io/jobs/7988678-shift-lead-wolt-market-attica-at-wolt)
Seniority
Senior, hands-on IC