Spa Supervisor - The Wickaninnish Inn
Core
Oversee daily spa operations, manage guest services, coordinate practitioner schedules, and lead retail and administrative functions at a luxury resort spa.
Role type
Spa Supervisor (hands-on leadership)
Builds
Guest experiences, retail sales, operational efficiency
Domain
Hospitality / Wellness / Spa
Deliverable
product features
Required skills
Guest service management, team leadership, scheduling, retail sales, inventory management, administrative coordination, training, multi-tasking
Preferred skills
Spa product knowledge, massage/spa practitioner experience, software proficiency (Spa Soft, Maestro, Excel, Word), wellness philosophies
Technologies
Spa Soft, Maestro, Excel, Word
Responsibilities
Ensure efficient and personalized guest service, support the Spa Manager, handle reception and cashier duties, coordinate practitioner schedules, perform retail inventory and e-commerce orders, assist in spa cleaning, participate in HR functions, train team members
Seniority
Mid-level, hands-on IC