Distribution Customer Service and Booking Agent
Core
Order input, paperwork, and reporting for inventory and outbound logistics operations.
Role type
Customer Service and Booking Agent (Logistics/Warehouse Office)
Builds
Shipping and receiving paperwork, labels, and routine reports for supervisors.
Domain
Logistics and Supply Chain
Required skills
Data entry, Excel, WMS operations, order management, inventory tracking, report generation, exception handling, cycle count support, carrier documentation, physical inventory coordination
Preferred skills
College degree, bilingualism, prior customer service or logistics experience, WMS experience
Technologies
WMS, Excel
Responsibilities
Enter, release, and update orders and transactions in the WMS; Prepare shipping and receiving paperwork and labels; Run and distribute routine reports for supervisors; Monitor order status and flag exceptions before cut-off; Support cycle counts, adjustment documentation, and variance research; Coordinate with floor operators to keep physical and system activity in sync; Communicate professionally with internal teams and customer contacts when assigned.
Seniority
Entry-level to Mid-level, hands-on IC