Operations Analyst
Core
Field-based Operations Engineer delivering on-site chemical water treatment, corrective/preventative maintenance, and account management for existing customers.
Role type
Senior IC field operations engineer (water treatment)
Builds
Chemical water treatment services, Legionella control, and after-sales technical support
Domain
Water treatment / Industrial services
Required skills
chemical water treatment knowledge, on-site maintenance, account management, Legionella control compliance, risk assessment, site log auditing, product training, sales quoting, health & safety enforcement
Preferred skills
mechanical/electrical/chemical engineering or chemistry qualification
Technologies
Hydrex products, dosing/control installations
Responsibilities
Deliver on-site service, chemical treatment analysis, monitoring, and account management; Provide Legionella control services and ensure compliance with ACOP L8; Manage accounts in line with budgets and attend client review meetings; Initiate water treatment programs for new accounts and commission dosing/control installations; Train site operators on Hydrex products and Legionella awareness; Compile, maintain, and audit site log books and complete risk assessments, work reports, and documentation; Offer feedback on product performance and contribute to future product development; Identify opportunities to quote for parts, consumables, plant upgrades, and refurbishment work; Communicate progress, issues, or risks to line management and collaborate with sales teams; Observe and enforce company and client Health & Safety policies.
Seniority
Mid-level, hands-on IC
