Support Mitarbeiter - Buchhandlungen (m/w/d)
Core
Providing reliable operational support and technical assistance to bookstores to ensure smooth daily workflows and system functionality.
Role type
1st- and 2nd-Level Support Specialist for Retail Operations
Builds
Operational continuity and system reliability for bookstore teams
Domain
Retail / Bookstore Operations
Required skills
Organizational talent, technical understanding, MS Office proficiency, experience with POS and inventory management systems, retail experience
Preferred skills
Helpdesk experience, IT interest, flexibility for retail hours and travel
Responsibilities
Serve as the first point of contact for bookstore questions regarding inventory and cash systems; Provide professional 1st- and 2nd-level support; Support teams with workflow organization and find pragmatic solutions; Prepare and conduct central inventory counts; Assist with new store openings and closures
Seniority
Entry-level to Mid-level, hands-on IC
