Agent de Réservation
Core
Managing reservations for the hotel, spa, and restaurant via phone and email, and providing guest reception when needed.
Role type
Front office reservation agent
Builds
Guest bookings and check-in experiences
Domain
Hospitality (Hotel & Spa)
Deliverable
product features
Required skills
Reservation system mastery, basic accounting management, guest contact skills, organization, adaptability, self-discipline
Preferred skills
Teamwork, sense of responsibility