Mitarbeiter Service Zentral (m/w/d)
Core
Support department leadership organizationally and technically, participate in planning, setup, and commissioning of interurban systems, and drive improvements in quality and service.
Role type
Senior IC service engineer (electrotechnical systems)
Builds
Interurban traffic systems and components
Domain
Transportation infrastructure + electrotechnical systems
Required skills
Electrotechnical training, technical analysis, system troubleshooting, Microsoft products, SAP basics, iTwo basics, Windows/Linux OS, electromechanical analysis
Preferred skills
Team orientation, independent work, responsibility
Technologies
Microsoft products, SAP, iTwo, Windows, Linux
Responsibilities
Support department leadership organizationally and technically, analyze defects in own and purchased components, coordinate defect resolution with technical departments and sub-suppliers, provide technical expertise to sales in after-sales business, contribute to the development and effectiveness of the quality management system
Seniority
Mid-level, hands-on IC