Distribution Quality Supervisor
Core
Owns the building's quality program for client work, including process audits, inspection, non-conformance tracking, and corrective action for distribution operations.
Role type
Quality Supervisor (Distribution/Logistics)
Builds
Quality assurance for receiving, storage, picking, packing, shipping, and RMA operations for high-value hardware.
Domain
Logistics and Supply Chain
Required skills
Process auditing, root-cause analysis, corrective and preventive actions, quality metrics tracking, SOP maintenance, staff supervision, Excel reporting, physical handling of goods
Preferred skills
Quality certification (internal auditor, Six Sigma), bilingualism, coaching and influencing skills
Technologies
Excel, CCTV systems, access control systems
Responsibilities
Audit receiving, storage, picking, packing, and shipping processes against SOPs; Track quality metrics and errors; Lead root-cause analysis for errors and complaints; Oversee inspection and Non-Conformance (OS&D) processes; Maintain controlled SOPs and training records; Supervise quality staff and coach operators
Seniority
Mid-level, supervisory