Client Delivery Specialist
Core
Coordinate the end-to-end delivery of advertising products and campaigns from inception to completion, ensuring customer satisfaction and meeting creative deadlines.
Role type
Client Delivery Specialist (Operations)
Builds
Media campaigns and online creative deliverables for advertisers
Domain
B2B Technology / Advertising
Required skills
Campaign coordination, Customer service, Revenue forecasting, Data entry, Multi-tasking, Communication
Preferred skills
Sales administration, Agency relationship management, Auto-reporting setup
Responsibilities
Coordinate receipt of online creative materials from agencies/advertisers; Build relationships with advertisers to fulfill campaigns; Communicate campaign status to Sales, CSM, and Product Ops teams; Provide customer service via phone and email; Process campaign changes and set expectations; Ensure revenue forecasting and recognition; Set up auto-reporting and manual client reporting; Secure proof of delivery and process month-end close tasks.