Account Director
Core
Lead facility management operations, capital projects, and multidisciplinary teams (engineers, operators, subcontractors) across a campus setting to ensure service excellence and contract compliance.
Role type
Senior Account Director (Facility Management)
Builds
Full range of facilities services including building systems, maintenance, food services, janitorial, environmental services, and grounds care.
Domain
Facility Management / Healthcare / Public Infrastructure
Required skills
Strategic planning, budgeting and financial reporting, operational performance management, stakeholder engagement, contract management, risk mitigation, business continuity planning, team leadership, capital project planning.
Preferred skills
PMP or FMP certification, experience in healthcare environments, knowledge of Public Private Partnerships (P3), experience with government levels.
Technologies
Microsoft Excel, Visio, PowerPoint, SharePoint
Responsibilities
Lead stationary engineers and building operators; oversee technical operations (boilers, chillers, plumbing, biohazard systems); manage annual equipment shutdowns and maintenance schedules; develop and monitor annual budgets; manage invoicing, inventory, and accounting practices; prepare performance reports and track KPIs; lead quality and health & safety audits; manage operational service provider contracts; participate in business development; develop business continuity strategies.
Seniority
Senior, hands-on IC with strategic oversight