Field Service Representative
Core
Deliver on-site technical service, installation, maintenance, and troubleshooting for chemical feed equipment and water treatment systems at industrial customer locations.
Role type
Field Service Representative (Technical Service)
Builds
Chemical feed equipment, pumps, controllers, and instrumentation systems for industrial water treatment
Domain
Water treatment and industrial chemical solutions
Deliverable
physical/clinical work
Required skills
Troubleshooting electrical and mechanical systems, water testing and analysis, equipment installation and commissioning, preventative maintenance, calibration, controller programming, territory management, safety compliance, physical lifting (30-50 lbs), independent work
Preferred skills
Technical degree in Electrical/Electronic Technology/Instrumentation/Mechanical Engineering, familiarity with water treatment processes, instrumentation & electronics experience, plant operations experience
Technologies
Insight platform, chemical feed equipment, pumps, controllers, instrumentation systems
Responsibilities
Install and commission chemical feed equipment and water treatment systems; perform water testing (pH, conductivity, hardness, silica, PTSA) and enter data; act as technical consultant providing recommendations and training; diagnose and resolve system issues via remote and on-site interventions; maintain service reports and inventory; manage assigned territory and coordinate with sales teams.
Seniority
Mid-level (2-5 years experience)