Fire and Security - Remote Support Engineer
Core
Provide remote diagnosis, triage, and support for installed security systems (Fire, Intruder, CCTV, Access Control) and assist with software releases and testing.
Role type
Remote Support Engineer (Security Systems)
Builds
Customer security systems and software updates
Domain
Electronic Security / Physical Security
Deliverable
client delivery
Required skills
Networking and IP connectivity, Fire and security system knowledge, Ticket management, Software testing, MS Office proficiency
Preferred skills
Training delivery, Cross-department collaboration, Leadership examples
Technologies
Fire systems, Intruder systems, CCTV, Access Control, T&A systems, MS Office, Ticket systems