Change Management AMOA CRONOS
Core
Analyze user requests, manage JIRA tickets, resolve issues or coordinate with IT teams to fix functional evolutions in the Logistics Distribution process, and execute test scenarios.
Role type
Change Management Analyst (AMOA)
Builds
Evolutions of the Logistics Distribution tool and process
Domain
Automotive Supply Chain / IT Support
Required skills
UAT, process analysis, test scenario writing, JIRA management, Excel (VBA), stakeholder coordination
Preferred skills
Automotive distribution principles, English (autonomous), IT environment knowledge
Responsibilities
Analyze user requests, create and manage JIRA tickets, resolve issues or redirect to IT, write and execute test scenarios, update indicators and processes, conduct rituals with business owners and IT teams