Mitarbeiter:in stationärer Kundenservice
On-site
Core
Customer service representative handling inquiries for all services, specifically the Breuninger Card, Click & Collect, and Online Shop.
Role type
Stationary customer service representative
Builds
Customer support for retail services and card management
Domain
Retail / Fashion
Deliverable
client delivery
Required skills
Customer consultation, Card application processing, Complaint management, Tax-Free processing, Gift card sales, PC usage, IT system adaptation
Responsibilities
Advise customers on all services, Process and verify Breuninger Card applications and expenses, Handle Click & Collect and Online Shop inquiries (complaints, delivery, returns), Manage tax-free procedures and gift card sales