RFC00099527 - APS Cloud Specialist - CIEXP5
Core
Provide L1/L2 application production support, monitoring, troubleshooting, and automation for business-critical applications in banking/financial services.
Role type
Senior IC Application Production Support Engineer
Builds
Application workflows, batch processes, data transfers, and automated infrastructure
Domain
Banking/Financial Services, Cloud Infrastructure, DevOps
Required skills
Linux (Red Hat), Ansible, Docker, Kubernetes, Terraform, PL/SQL, Python, Bash scripting, Cloud platforms (AWS/Azure/IBM Cloud/GCP), CI/CD tools
Preferred skills
CKAD Certification, Red Hat Ansible Certification, HashiCorp Terraform Associate, ITIL Foundation Certification
Technologies
Ansible, Terraform, Python, Bash, Docker, Kubernetes, Dynatrace, AWS, Azure, IBM Cloud, GCP
Responsibilities
Monitor and troubleshoot application/middleware/infrastructure incidents, manage incidents and service requests per SLAs, perform root cause analysis, coordinate application releases, develop automation solutions, maintain operational procedures and documentation, participate in 24/7 support and disaster recovery exercises
Seniority
Senior, hands-on IC