Consultor/a de Procesos y Administración Electrónica / Digital
Core
Business process consultant specializing in public sector digital transformation, electronic administration, and service design.
Role type
Senior Business Process Consultant (Public Sector Digital)
Builds
Digital public services, electronic administration workflows, and interoperability solutions for government bodies.
Domain
Public Administration / Digital Government
Required skills
Public sector project management, business process analysis and mapping, functional requirements definition, digital service design, regulatory compliance (Spanish Public Sector Laws), stakeholder management, change management, AI use case identification, RPA/Low Code evaluation.
Preferred skills
Postgraduate in technology or business analytics, knowledge of EU AI Act, experience with Generative AI and Agentic AI.
Technologies
Electronic administration platforms, digital signature systems, document management systems, interoperability frameworks (ENI), RPA, Low Code tools.
Responsibilities
Conduct workshops to identify needs and validate proposals with public sector clients; analyze and redesign administrative procedures for simplification and digitalization; define functional requirements for electronic administration services; coordinate with legal and technical teams on regulatory compliance; support the implementation and user adoption of digital solutions; design citizen-centric digital channels; participate in digital transformation strategies; identify AI and data analytics opportunities for public services.
Seniority
Senior, hands-on IC
