Agent-Air Export Customer Service
On-site · Thailand
Core
Manage air export orders, document verification, and shipment tracking for customers.
Role type
Air export customer service agent
Builds
Air freight shipments and documentation
Domain
Logistics / Air cargo
Required skills
Order management, document verification, shipment tracking, customer communication, report preparation, quality system compliance
Preferred skills
Chinese language, MS Office proficiency
Responsibilities
Take orders and arrange freight/document pick-up, distribute instructions to trucking and brokerage teams, verify air export documents, handle shipment tracking and customer inquiries, manage customer complaints, prepare daily operation reports