Technician
Core
Maintain, support, and repair technology services across retail agency networks and racetracks, including wagering terminals, communications infrastructure, and cabling.
Role type
Field technician (hardware, software, and communications)
Builds
Reliable retail and on-course wagering operations
Domain
Gaming and wagering infrastructure
Deliverable
physical/clinical work
Required skills
hardware repair, software troubleshooting, data communications installation, cabling, Windows device support, diagnostic testing, asset record management
Preferred skills
trade certificate, technical qualification, limited electrical licence, C class driver's licence
Responsibilities
Respond to service requests for terminals and communications equipment; diagnose and resolve hardware/software/data issues; install, configure, repair, and upgrade equipment; complete preventative maintenance and testing; maintain asset and stock records; communicate with agencies and stakeholders regarding faults and restoration.