Assistant Manager
Core
Coordinate and manage day-to-day hotel operations while leading and inspiring the team to enhance the guest experience.
Role type
Assistant Manager (Hotel Operations)
Builds
Guest experiences and operational efficiency for Novotel and Ibis Melbourne Central
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership, Guest relations, Conflict resolution, Time management, Health and safety compliance, Training delivery
Responsibilities
Coordinate and manage day-to-day operations of the hotel, Lead and inspire the team to enhance guest experience, Resolve customer complaints and challenges, Provide guidance, support training and leadership to all employees, Monitor training and offer guidance to employees whilst on shift, Assist in all areas of the hotel during peak times, Ensure health and safety of all patrons, guests and staff members