ACCOUNT MANAGER TRAINEE
Core
Support Account Managers in strategic administration, customer claims resolution, and audit coordination for international trade services.
Role type
Trainee account manager (operations & customer service)
Builds
Customer service support, account setup, quotation management, and payment tracking for global brands
Domain
International trade, quality assurance, and customs compliance
Deliverable
dashboards & analysis
Required skills
Strategic administration, customer claims resolution, audit coordination, account setup management, quotation definition, payment collection, report auditing, system service management
Preferred skills
Operations experience, customer service experience, multitasking, computer application proficiency (Excel, Word, PowerPoint)
Technologies
Excel, Word, PowerPoint
Responsibilities
Support taking inquiries and requests from customers, manage account setup and services in the system, define and confirm MD quotations, support AMs in meetings, perform random audits on team reports, provide information to Finance for invoicing, follow up with customers for payment collection
Seniority
Entry-level, trainee