Estágio em Customer Service - Communication channel via Salesforce
Core
Supporting daily management of the primary communication channel between Veolia and internal/external clients via Salesforce.
Role type
Customer Service Intern
Builds
Customer support actions and internal team assistance
Domain
Environmental services / Water technology
Deliverable
dashboards & analysis
Required skills
Salesforce, Office/Google Workspace, document review, data entry
Responsibilities
Managing communication channel via Salesforce, assisting with client support actions, reviewing client documents, closing simple cases, adjusting data and information in Salesforce