Transcon Manager
Core
Manage the Transcon department to achieve flawless operational execution, driving efficiency, profitability, and growth while leading a team of account managers and operational staff.
Role type
Senior IC department manager (logistics/transportation)
Builds
Domestic transportation services and cross-border logistics solutions for customers
Domain
Logistics, Supply Chain, Transportation
Required skills
Team leadership, operational excellence, financial management, business development, compliance, process optimization, stakeholder management, performance management, strategic planning, resource allocation
Preferred skills
Domestic transportation operations, Operations Manager experience, business development strategy
Technologies
ETMS, CRM, Transcon workflow, P&L systems
Responsibilities
Monitor key metrics (people, operational excellence, finance, customers) to achieve >90% excellence targets; manage service execution, exception handling, and process flow optimization; drive revenue growth and customer retention; oversee budget, profitability, and A/R management; ensure regulatory compliance and safety standards; coach and develop team members; build cross-functional relationships and manage service providers.
Seniority
Senior, hands-on IC