Document Production Associate - 2nd Shift
Core
Provide word processing and document production services for clients, including editing, proofing, converting, transcribing, and workflow coordination.
Role type
Document Production Associate
Builds
Client documents and processed materials
Domain
Business Services / Document Management
Required skills
MS Office (Word, Excel, PowerPoint), keyboarding, proofreading, document conversion, workflow coordination, quality assurance, deadline management, equipment troubleshooting, confidentiality handling
Preferred skills
Legal/banking/corporate environment experience, multi-project management, problem solving, professional composure, customer service
Technologies
MS Office, tracking software, document production software
Responsibilities
Utilize logs and tracking software for document production; assess job requests and ensure task completion; edit, proof, convert, create, or transcribe documents; communicate with team, lead, supervisor, or client on deadlines; troubleshoot basic software/hardware issues; perform quality assurance; adhere to company and client policies; use equipment cost-efficiently.
Seniority
Entry-level to Junior, individual contributor