H&M Department Supervisor - Tanger Outlets at Lancaster
Core
Support sales and profit goals by executing plans to deliver the best customer experience in the department and overall store.
Role type
Department Supervisor (Retail Operations)
Builds
Customer experience, visual merchandising, and store operations for H&M retail locations.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Customer service, visual merchandising, team leadership, sales promotion, inventory management, operational routines, trend awareness, data analysis
Responsibilities
Support total OMNI customer experience and visual/commercial curation; represent the brand positively during customer interactions; ensure customer service is provided in all store areas; follow up on team promotion of Customer Loyalty App and sustainability initiatives; ensure correct routines in fitting room and checkout; secure clean sales floor and back of house; ensure high fashion quality and visual product presentation; secure good stock levels and provide input on allocation; maintain price signs throughout the store; handle opening and closing of store daily.
