Fulfillment Coordinator
Core
Manage orders from receipt to shipment for National and Priority accounts, ensuring accurate and timely fulfillment of toy products.
Role type
Fulfillment Coordinator (Customer Service)
Builds
Purchase orders and allocated items for Mattel's toy brands
Domain
Retail / Consumer Goods / Toys
Deliverable
product features
Required skills
Order processing, Pricing management, System code file maintenance, Stock commitment, EDI technology, FP credit requirements, Microsoft Office, Analytical skills
Preferred skills
Customer support experience, Interpersonal skills, Project management, Growth mindset
Responsibilities
Process account purchase orders, Enter and maintain pricing and toy specifications, Monitor Ad Order activity, Coordinate shipment of allocated items, Resolve order and shipment problems, Initiate order changes or cancellations
Seniority
Entry-level to Mid-level