Membre du Comité de Direction en CDD d'un an
Core
Ensure compliance with gaming regulations and internal procedures while driving customer satisfaction, loyalty, and team performance in a casino setting.
Role type
Senior IC casino operations manager (gaming)
Builds
Casino gaming operations and customer experience
Domain
Hospitality + Gaming
Required skills
Gaming regulations knowledge, team management, customer experience leadership, responsible gaming policy enforcement, anti-money laundering compliance, night shift adaptability, table games expertise, commercial leadership
Preferred skills
Slot machine experience, prior MCD experience
Responsibilities
Ensure compliance with gaming regulations and internal procedures, Pilot customer development, satisfaction, and loyalty, Manage teams and verify service quality, Ensure customer and team comfort during renovation works, Manage daily exploitation missions autonomously, Enforce Responsible Gaming policy and anti-money laundering regulations