Undergraduate Placement Year 2027 – Planning & Insights Intern
No visa sponsorship
Core
Support day-to-day operations of a large, seasonal Contact Centre by scheduling resources and analysing MI reports.
Role type
Undergraduate placement intern (Planning & Insights)
Builds
Operational efficiency and resource allocation strategies for a heating brand's customer support team
Domain
Home heating industry + Contact Centre operations
Deliverable
dashboards & analysis
Required skills
Data analysis, workforce planning, operational decision-making, attention to detail, prioritization
Preferred skills
Independent and collaborative work, relationship building, interest in analytics
