Help Desk Specialist - Intune
Core
L3 technical specialist for engineering, standardizing, and managing enterprise endpoint devices and digital workplace solutions.
Role type
Senior IC Endpoint Management Engineer
Builds
Managed endpoints (Windows, macOS, iOS, Android), Virtual Desktop environments (AVD, Windows 365), and secure access policies.
Domain
IT Operations / Endpoint Security
Required skills
Microsoft Intune/Endpoint Manager, Windows/macOS/iOS/Android OS management, device imaging and deployment, Azure Virtual Desktop, Microsoft Entra ID, Microsoft Defender for Endpoint, Apple Business Manager, complex troubleshooting
Preferred skills
Microsoft 365 Certified: Endpoint Administrator, ITIL, Apple device management certifications
Technologies
Microsoft Intune, Azure Virtual Desktop, Windows 365, Microsoft Entra ID, Microsoft Defender for Endpoint, Apple Business Manager
Responsibilities
Design and configure endpoint management solutions, manage device lifecycle and security baselines, support VIP users and enterprise events, produce technical documentation, and handle complex L3 escalations
Seniority
Senior, hands-on IC
