Collections Specialist with Italian
Core
Managing customer accounts to ensure timely collection of outstanding invoices, reducing overdue balances, and maintaining positive customer relationships.
Role type
Collections Specialist
Builds
Cash flow for clients across Banking, Healthcare, Insurance, Shipping, Logistics, and Travel/Hospitality
Domain
Financial Services / Accounts Receivable
Deliverable
dashboards & analysis
Required skills
Accounts Receivable management, invoice collection, payment dispute resolution, account reconciliation, aging report preparation, negotiation, ERP system proficiency
Preferred skills
GetPaid experience, Italian language fluency (C1+), English proficiency
Responsibilities
Monitor assigned customer accounts for timely invoice collection, contact customers regarding overdue payments, investigate and resolve payment discrepancies, negotiate payment arrangements, reconcile customer accounts, prepare aging balance and collection status reports, escalate high-risk accounts, support month-end closing activities.
Seniority
Mid-level, individual contributor