Veterinary Practice Manager
Core
Coordinate and manage all office administration procedures for a veterinary hospital, including inventory, scheduling, staff training, and customer service.
Role type
Veterinary Practice Manager
Builds
Veterinary hospital operations and patient care support
Domain
Veterinary Medicine / Healthcare Administration
Required skills
Inventory management, Staff recruitment and training, Conflict resolution, Schedule management, Customer service, Payroll processing, Vendor relationship management, Policy implementation, Record keeping, Veterinary terminology knowledge
Preferred skills
Certified Veterinary Practice Manager (CVPM), 1+ year management experience, 3+ years veterinary experience
Technologies
Hospital management systems, Payroll software, Inventory control systems
Responsibilities
Order supplies and manage inventory levels, Coordinate staff schedules and resolve conflicts, Train and evaluate office staff, Answer pet owner inquiries regarding policies and costs, Recruit and hire appropriate staff, Ensure compliance with hospital policies and regulations, Process payroll accurately, Establish relationships with vendors, Address pet owner complaints promptly