Assistant General Manager, London
Core
Manage Front Desk, Maintenance, and Kids' club departments to meet brand standards, ensuring high-level customer service and operational efficiency.
Role type
Assistant General Manager (Hospitality/Club Operations)
Builds
Club operations and member experience
Domain
Hospitality / Fitness Club
Deliverable
product features
Required skills
Leadership, hiring and training, performance evaluations, budget management, risk management, loss prevention, scheduling
Preferred skills
High touch customer service, financial management
Technologies
None stated
Responsibilities
Interview, hire, train, and manage department staff; complete staff performance evaluations; adhere to ordering timelines and supply budgets; ensure club cleanliness and safety/security procedures; support ancillary departments and sales; facilitate delegated projects.
Seniority
Mid-level management