Salesforce Senior Product Owner
Core
Lead technical expert and strategic thought partner for Uncommon Schools' Salesforce platforms, translating organizational priorities into a technical roadmap supporting enrollment, marketing, operational, and financial goals.
Role type
Senior Product Owner (Salesforce)
Builds
Salesforce instances (Sales Cloud, Marketing Cloud, Service Cloud) and enterprise system integrations
Domain
Education (K-12) + CRM
Required skills
Salesforce product management, system administration, technical project implementation, Agile processes, business process design, data governance, platform administration, vendor contract management, training program delivery
Preferred skills
K-12/EdTech environment experience, prompt-based tools with LLMs, help desk ticketing software knowledge
Technologies
Salesforce (Sales Cloud, Marketing Cloud, Service Cloud), Zendesk, LLMs
Responsibilities
Set and champion technical vision and roadmap for Salesforce instances; Evaluate build, buy, consolidate, and retire decisions; Facilitate Agile ceremonies; Define and maintain data flows and system-of-record boundaries; Manage day-to-day platform administration and vendor contracts; Design and deliver training programs
Seniority
Senior, hands-on IC
