ServiceNow Consultant
Core
Design, implement, and continuously improve ServiceNow solutions to address real business needs for clients.
Role type
ServiceNow Consultant (Implementation & Application Management)
Builds
ServiceNow platforms, workflows, automation, service portals, and digital experiences
Domain
IT Service Management (ITSM) and broader business transformation
Required skills
ServiceNow implementation, configuration, development, business process analysis, workflow design, change management, stakeholder collaboration
Preferred skills
ServiceNow certifications (CSA, CAD, CIS), integration/API development, JavaScript, AI-powered workflows, portal development
Technologies
ServiceNow, JavaScript, APIs
Responsibilities
Design and configure ServiceNow solutions, translate business requirements into technical solutions, participate in implementation projects from requirements to deployment, develop workflows and applications, support Application Management Services, contribute to change management and training, collaborate with architects and developers
Seniority
Mid-level, hands-on IC
