NDLS Booking Line Agent
Core
Full-time Booking Line Agent supporting NDLS customers by processing bookings, cancellations, and handling customer calls.
Role type
Customer service agent (booking operations)
Builds
Booking confirmations and cancellations for NDLS customers
Domain
Logistics / Transportation
Required skills
Communication, Accuracy & Attention to Detail, Strong Organisation Skills, Reliability & Punctuality
Responsibilities
Answer customer calls in a timely manner, Process bookings and cancellations, Complete daily administration, Adhere to SOPs and scripts, Manage confidential information securely