Customer Service Clerk-NGB
Core
Handle client general queries and adhere to assigned targets while maintaining smooth communication with internal teams and booking agents.
Role type
Customer Service Clerk
Builds
Standard client service responses
Domain
Logistics / Shipping
Deliverable
client delivery
Required skills
Written and oral Chinese, Written and oral English, IT office applications, Shipping knowledge
Responsibilities
Adhere to company requirements and assigned targets, Provide standard service for client general queries, Maintain communication with other teams, Maintain communication with booking agents