♿ [CDD 6 mois à partir de Février-Mars 2027] TELEENQUÊTEUR (F/H)
Core
Conduct outbound calls to retail store managers and mall technical managers to gather information on equipment connectivity, ensure satisfaction, and optimize commercial performance.
Role type
Customer service telemarketer (outbound)
Builds
Customer satisfaction surveys and equipment connectivity reports for a retail network
Domain
Retail / Customer Service
Deliverable
dashboards & analysis
Required skills
Outbound calling, CRM data entry, regulatory updates tracking, equipment issue reporting, survey execution
Preferred skills
Client relations training (CRCD, NDRC, MCO), adaptability to dynamic environments
Responsibilities
Manage outbound calls to partners and commercial sites, inform and retain the distribution network, conduct satisfaction surveys, update CRM files, report recurring equipment dysfunctions, monitor network news and product launches
